SHIPPING POLICY

Thank you for shopping with Dhihara. Please take a look at our Shipping Policy to understand how and when your orders are shipped.

Order Processing Time: All orders are processed within 10-12 business days. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time: Depends on your location: Within India: 15-20 business days

Shipping Charges: Calculated at checkout based on your location and order weight. We may offer free shipping during promotions or on orders above a certain amount.

Order Tracking: Once your order is shipped, you will receive a tracking ID via SMS. You can use this ID to track your order on the courier partner’s website.

Incorrect Address: Please ensure your shipping address is correct.

We are not responsible for delayed or failed deliveries due to:

• Incorrect address

• Unreachable contact number

• Unavailability of the customer at the delivery location

• Reshipping charges may apply for returned packages.

Delays: Delivery may be delayed due to:

• Weather conditions

• Festivals or holidays

• Courier partner issues

• Unforeseen circumstances

We will inform you if there is a major delay.

International Shipping (If applicable):

International shipping rates and delivery times vary based on location.

Damaged / Lost Package

If your package arrives damaged or is lost in transit: Contact us within 48 hours with your order ID and photos (if applicable).We will coordinate with the courier partner to resolve the issue.

For any shipping-related queries, please contact:

📧 Email: support@dhihara.in

📞 Phone: 9843966066